Terms of sale


Given the high level of the products’ customization, Dandy excludes any change or refund on customized items. Customized items are marked as ‘custom’ in the product’s description. The sneakers and garments employed in the manufacturing process are produced by brands already existing on the market, thus we kindly invite you to make sure that the size you choose is correct. Dandy guarantees the authenticity of these products and the customization’s precision. The brands’ trademark available on www.dandyshop.it are owned by these same brands. Being hand-drawn shoes may have any differences compared to the picture on the site. Orders can not be canceled


Orders are processed directly by Dandy and delivery times vary between 7 and 21 days. This allows our atelier to create high quality products expressely for you.


Non-customized items are purchased from third parties by Dandy. In this case, possible exchanges are regulated by the normative operating on online markets.orders can not be canceled 


Standard orders are dispatched within 24 hours and delivered by two working days. Non-EU deliveries may take up to one week.


Dandy Shop reserves the right to use personal data, deliberately provided by users, in compliance with current regulations. (artt 13 e ss. D. Lgs. 196/2003). In order to stay updated on variations related to amendments on current regulations, we kindly invite our customers to visit this section regularly. Dandy guarantees that customers’ personal data will only be used for the purposes of his services, for the facilitation of the use of the website and for orders evasion. Data deliberately provided by users will never be revealed or spread to third parties. In case of credit card payments, the transaction’s essential information (credit card number, expiry date and security code) will be sent via encrypted protocols to the managing authority responsible for the payment (specifically, PayPal) or to institutions responsible for frauds regulations, without giving any access to third parties. These information will never be stored in the vendor’s database. Dandy employs security procedures apt to reduce any risks of tampering or loss of data, non-authorized accesses and non-authorized procedures not suitable to the use of our data collection. However, Dandy cannot guarantee to his customers that the procedures he adopts can totally exclude any risk of non-authorized access or data leakage. For this reason, we suggest customers to make sure that their personal computers are provided with suitable software that protect data transmission (for example, updated anti-virus) and that their internet provider has suitable procedures to guarantee the security of the transmission of online data.


This notice contains the terms and legal conditions that regulate the website www.dandyshop.it. You are kindly invited to read them accurately. By accessing www.dandyshop.it, users conform to and accept the conditions included in this notice. Dandy reserves the right to ask users not accepting these terms to abstain from dandyshop.it. The access to the website and to its services is only destined to personal use. The website www.dandyshop.it provides customers information on the products as well as the possibility to buy them


Services, names and photos belong to www.dandyshop.it property. Their use is strictly prohibited without any previous written agreement provided by Dandy. The logos, design and images on www.dandyshop.it belong to Dandy’s intellectual property and they cannot be used by third parties or companies, without Dandy’s written consent.